Submitted 2 years ago
By Neil2me

Reviewed at

This is the second Samsung fridge I have owned, both have been nothing but problems, and Samsung does nothing to acknowledge any design flaws or take any accountability. The ice maker problems aside (which I’ve had with both models), this current model won’t even keep cool. We have paid out of pocket to have a technician come to the house to tell us there is nothing he can do to fix this model. No error code, no parts malfunctioning, just poor design. The back of the fridge ices up internally and stops circulating cold air. Middle drawer and freezer work like a charm. Second time having to throw out the contents of my fridge however. My 15 year old garage fridge works like a charm, wish company’s had pride in their products and built things to last. I’ll never purchase another Samsung product.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Suzy01114523

Reviewed at

My fridge is now 4 years old. We already had to repair it once a year in. Repair man said the problem with the ice maker is a common one for these fridges. Now, the ice maker has somehow shredded itself in the back and is spitting out sharp pieces of plastic out with our ice. My sister has a samsung and has to remove all produce, defrost it, then start it back up again. Our fridge fan started making a really loud noise as well that will stop when we open the door, then start back up again. This will randomly happen from time to time but is so loud we can hear it on the other side of the house. I would never buy samsung again..

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By NickSharma

Reviewed at

I bough the 4 door Samsung from the Brick less than a year ago and I have had nothing but problems. Within the first couple weeks we noticed that the ice was always coming out crushed even when cube was selected. We were to live with this but then we noticed water pooling in the dispenser area so I called for service. The technician advised that this was typical of Samsung fridges and ordered a new ice maker. Three weeks later the ice maker arrived and I was told to install it. Well the new part did nothing to fix the issue and so I contacted the Brick again who said that it was a Samsung issue. The water issue was not too bad in the colder months but since the warmer weather, the fridge leaves a puddle on the floor every morning. I called Samsung and was essentially given lip service. They have scheduled another technician but I am frustrated beyond belief. I have to take the day off to facilitate the repair which wouldn't be so bad but this fridge is less than a year old. It is clearly defective and I am concerned what recourse I'll have once that warranty period expires. Samsung I've believed in your products and have several tv's and cell phones. I always thought you were a reputable company but my faith is shaken. Do the right thing and give me another fridge that works as intended. Nick

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Cheyanneduke

Reviewed at

I bought this fridge a few weeks ago. When it came it was dented on the side. Which is fine because it’s covered. But it also has a part in the fridge that is rising and corroded. I was very disappointed. Luckily they are replacing the whole fridge. I just think when you spend this much it shouldn’t be rusting already. I hope the new fridge is in better condition.

Bottom Line Yes, I would recommend to a friend

Submitted 3 years ago
By Living without ice!

Reviewed at

I purchased a similar model fridge 4 years ago and had the ice maker repaired once and replaced twice. I had purchased an extended warranty from the store but 3-4 months after the warranty expired so did my ice maker! The recommended Samsung fixes for this well known issue were carried out with no success as It kept continually freezing up, Ice cubes would also freeze together blocking ice production. I can’t believe Samsung uses the same style ice maker still in their fridges! Wow! I had a technician tell me that I needed to use a blow dryer to melt the ice build up! Really???!! But that is what I had to do in order to keep melting the ice away for the ice maker to work. It just quit working finally and now I have to make ice manually! There is also blue liquid that comes out of the bottom front corner of the fridge occasionally and pools on the floor! The plastic door shelves cracked as it looked to be from a bad moulding process as there was never anything dropped on the shelves or they were never abused. Oh by the way, Samsung doesn’t cover these shelves under warranty. This was my second Samsung fridge as the first one needed to be replaced because of a cracked interior liner. I would save my money and purchase another brand ad you’ll end up buying a new fridge sooner than you think!

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By Sandman1469

Reviewed at

I bought this just over a month ago. It is now a paper weight. Woke up to a warm fridge, no lights on when you open the door, front panel is out. Checked the breaker even tried different outlets. No go waiting on the repair man to show up. Really sad paying all that money for it to last just over a month

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By cuznpc
From WA

Reviewed at

i expected that i might have some issues with the ice maker since that appears to have been a problem but so far it is working like a charm. love the drawers ...no more bending over to find things. very happy with my pirchase.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By Toti

Reviewed at

I bought this refrigerator about a month ago and I love it.

Bottom Line Yes, I would recommend to a friend