Reviews

Submitted 4 years ago
By Brian T.

Reviewed at

This was purchased with our brand new home. A full set of samsung products (Washer, Drier, Fridge, Stove, Microwave range, Dishwasher). We got it all 18 months ago and no complaints about the other items but the dishwasher completely died in that time. Sure enough warranty is only for 12 months so no help from Samsung when I called in. Authorized repair person said the main gasket was done and the major replacement would be 350 for the parts plus labour, more than the cost of the unit itself. I dont know about anyone else but 18 months for an appliance is appalling . Especially when I had my whole house outfitted with the companies products. My only call in to Samsung resulted in them checking my serial number to tell me theres no warranty (thanks but i can already read that myself from the owners manual) and then giving me a number for a service provider. When the unit was working it didnt even do a great job of cleaning the dishes. Every load we did had to use the heavy duty setting just to get them clean, and I pre-rinse ALL dishes in my house before loading them. I had an awful experience being surprised with a nice replacement bill for another unit in the first year and a half. I will never buy another Samsung appliance again nor recommend them to anyone I know. Steer clear of these garbage units.

Submitted 4 years ago
By Sad Customer

Reviewed at

It died after 5 years of light use, it never washed the dishes that well, (intermittent spotting, food particulate deposits, or drying issues) and Samsung service was difficult to understand because of the person's thick accent. Also, I was never impressed with how the racks were designed compared to other dishwashers I owned. In all fairness, it was a quiet dishwasher, never had any bad smells, never leaked, and was easy to install. For me, the cons outweighed the pros and there are less expensive options with better ratings. I'll take more time researching next time to avoid another poor choice.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Sad Customerxxx

Reviewed at

I bought this dishwasher a year before, now going to complete end of one year. Recently started issues and replaced motor/circuit board etc, Now again having issues, booked for service. Mostly electrical issues inside I hope. I personally feel like except parts inside tub, everything else having issues or may be some technical issues, designed to run only for a year. I'm not sure whether I can get extra warranty on this.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Kells

Reviewed at

From the very beginning this dishwasher has had a nasty odor that fills the kitchen anytime you open the door. Any else have this issue? Any suggestions?

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By Murraylev

Reviewed at

We are awaiting a part that should arrive in 10 days! With luck, 75 days after receiving the machine it will finally work! Consumer Reports rates Samsung dishwashers VERY LOW for reliability. I don’t look forward to dealing with a problematic dishwasher for years to come. Home Depot said that we should wait for it to be repaired! Sure! Meanwhile I wonder if Samsung will extend the warranty for the 11 weeks it wasn’t working?

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By binh dang

Reviewed at

it helps my wife alot.she loves it.great valve too!!!

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By Dave1216

Reviewed at

DO NOT BUY - Motor died after 18 months.. Unbelievable for what we paid, Given the other reviews they need to take this our of production

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Nope

Reviewed at

This dishwasher is getting replaced after 7 months of use it already was catching on the interior trim and we were not able to slide the drawers in and out and the wheels were popping off everyday. Also after a few months use it was loud as hell, no more using at night..Horrible design

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By bp12

Reviewed at

I bought this dishwasher 3 years ago and already have to replace it because the motor has seized. It does not live up to expectations.

Bottom Line No, I would not recommend to a friend

Submitted a year ago
By babu

Reviewed at

I bought this to replace a Whirlpool that lasted 10 years with no issues. Bought brand new from Lowes in October 2019. 22 months later it starts washing on it's own in the middle of the night. Try turning it off and it won't turn off. Stays on heavy. Had to shut it off at the breaker. Did not use it for a month-- turn it on again and it works fine. A month later comes on again and will not shut off. Any one else with the same problems??? Googled and found others with the same issues. Seems like a technical production problem with the Model. Has this model been recalled ????? Samsung ---HELP !!!!

Bottom Line No, I would not recommend to a friend