Reviews

Submitted 3 months ago
By JoanieB
From en_US

Reviewed at

We loved the look of this refrigerator but have had nothing but trouble with it since installed in 2019. Temperature went high and could not adjust it. First time was covered by warranty. Second, third , and fourth time out of warranty, spent many months and tons of & trying to repair. Had to spend hundreds more to buy a second cheap fridge to keep our food cold when Electrolux was on the fritz. So much food spoiled. Now it’s unrepairable and have to buy 3k new unit. Would never buy another from Electrolux but no other brand will fit in cabinetry. So very disappointed with this supppsedly high-end brand.

Submitted 3 months ago
By mj910
From en_US

Reviewed at

The shelves are hard to move but other than that its a good fridge.

Submitted 2 months ago
By Jelect
From en_US

Reviewed at

I have to say this is the best refrigerator we have ever bought. Not only the features but it’s really nice in the kitchen. The gray on the inside makes it look very high end.

Submitted 2 months ago
By EmersonFridge
From en_US

Reviewed at

Submitted 2 months ago
By Scotto1
From en_US

Reviewed at

We bought twin fridge/freezer units. I think we had 3 or 4 conflicting direction papers and books, but made it thru to the water hookups. The most important thing was glossed over with a terrible illustration. I pretty much destroyed a part trying to connect a hose because the directions were so bad. An installer from the store said they couldn’t figure it out so they just hook up the ice not filtered. I used a part that was included but with no explanation as to its use, and I made it work. So far so good. It took hours to remove tape from the inside. Really? Did it need so much? Scratched the finish in a few areas trying to remove it. Decided to leave tape under drawer slides because I’m afraid I’ll compromise the integrity if I try to remove the sliders. Extremely frustrating experience, but they look dynamite.

Submitted a month ago
By New Homeowner1
From en_US

Reviewed at

Plenty of space and great ice and water dispensers.

Submitted 2 years ago
By mikew
From en_CA

Reviewed at

The Fridge looks great, has excellent features and ample space. Initially I thought the little touch panel was cool, and it is, but it is a bit quirky.. It doesn't always register touches, or if there is slight condensation or a drip it will occasionally act as if touched and do something unintended._x000D_ _x000D_ Over the past 3 weeks either through kids, family members, or condensation touching the panel from leaving a door open during extended cleaning / organization I've had it go into sabbath mode, which fortunately was listed in the owners manual and was a quick fix._x000D_ _x000D_ However, just yesterday, the fridge managed to go into demo mode.. this is absolutely nowhere in the manual and required hours of research to find a similar model from frigidaire.. which also doesn't have it in the owners manual. However, luck so had it that someone had the same problem with that fridge and made a youtube video with instructions._x000D_ _x000D_ Anyways, for anyone else that happens to have this issue: hold down the water filter button and the lower temp (-) button for 10 seconds. Fridge will reboot and exit demo mode, or go into demo mode if not currently. I find it highly unlikely someone accidentally pushed that combination, so perhaps there is an issue with the screen, and I've now locked the screen to prevent further issues, but if the fridge has a feature that could accidentally be turned on, it should probably be documented in the owners manual at the least.

Submitted 2 years ago
By Mili
From en_CA

Reviewed at

The compressor of my Electrolux Icon is down after only 7 years. Also in 4 years, there was a repair. the big problem is that the refrigerator is broken now, and it is hard to make a pair for the left freezer.

Submitted 2 years ago
By BrokenFridge
From en_CA

Reviewed at

We acquired our fridge in late fall of 2022. In January 2023 the temperature rose to unsafe levels and we needed to throw away hundreds of dollars in food. We had a technician come out who confirmed the fridge needed to be replaced._x000D_ _x000D_ It has now been more than a month without a working fridge. Electrolux continues to provide new time lines as to when a replacement will be delivered and every week we seem to get a different story. We have talked to “customer support” on many occasions, but continue to fell very unsupported by the company. We had anticipated that a brand like Electrolux would produce quality products and stand behind their warranties, but have been VERY disappointed by the level of service provided. _x000D_ _x000D_ I really want to like the fridge and it looks beautiful in the kitchen (although it is not magnetic in case you are wondering), but I need my fridge to keep things cold versus just looking pretty.

Submitted 2 years ago
By Dissatisfied Customer
From en_CA

Reviewed at

I purchased both the Electrolux stand alone fridge and freezer less than 5 years ago. It was the previous version of this model. Our kitchen cabinets were designed for the appliances. The fridge stopped cooling last July and I still don’t have a fitting replacement. The inner coils leak and are not repairable. Three different service technicians tried to repair it. This new model now has a box a fraction of an inch taller. Who does that? Be prepared to replace these in less than five years for more than twice the cost and need to redo cabinetry too, just like me. Set aside two hours to reach anyone at Electrolux and deal with customer service.