Reviews

Submitted 2 years ago
By Maxximus

Reviewed at

Flimsy construction, very poor wash ability and no eco mode. Cutlery has to be washed by hand every load regardless of wash time or use of extra detergent. Storm wash feature is a gimmick. Dishes are no cleaner with or without that feature. Dishes must be double spaced to get clean and we have to use at least 2 packs of detergent every time we clean. The heavy duty wash cycle does not clean any better than the regular cycle. Putting pots in that need a bit of extra cleaning will not come out clean - something our old 12 year old washer had no issues doing. The unit is not as quiet as advertised. This is easily the worst appliance purchase our family has ever made. It is so bad that we are going to eat the cost of this machine just one year after purchase and buy another brand. This unit is a MUST AVOID purchase at all cost. The price might be palatable, but you really do get what you pay for. Sadly for us there wasn't much stock of anything last spring so we had to purchase this lemon. Do yourself a favor and move on. Super disappointed

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Janet w

Reviewed at

Happy with dishwasher other than kick plate is it to be there

Submitted 2 years ago
By Jleker

Reviewed at

We purchased a Samsung dishwasher for our previous home which we liked and had no issues with. We bought a new home and needed to replace the dishwasher so we thought we would buy the same one since we had a good experience. We thought we were buying the same model as the first one we purchased but ended up with this one instead which has no cup to catch food particles or debris as the previous model did. With this dishwasher, I am CONSTANTLY rewashing dishes by hand after they are washed by this dishwasher. I already wash the dishes prior to loading them to ensure not a SINGLE crumb remains on anything I put in the dishwasher.. and it still somehow manages to spit crumbs into every glass, mug, plate, bowl, and piece of silverware in the washer. We spoke to Samsung who advised us to run the washer empty on sanitizer mode with a bowl of vinegar to clean it. I am now doing this at least once a week and I still have problems. I have never experinced such poor quality in a dishwasher. It literally does the exact opposite thing it is supposed to. Please please please spend a little bit more and opt for a better quality brand. I totally regret this purchase.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By wegs20

Reviewed at

I really liked this dishwasher. Until it completely stopped working just over a year into having it installed. We felt that it did a good job of cleaning and it was pretty quiet. Until it stopped working after 1 year. The dishes were spotless and dried really well. Until it stopped working just over a year of having the unit. Luckily we had a 2 year warranty. Well it took over a week for someone to come look at it. Then after it was deemed unrepairable it took another week for Samsung to get back to us to tell us that we would need to wait another week for the claims department to get back to us. Only for them to say it may take another 20 days to get refunded. But now we can't replace our unit with what we had because they have raised the cost of the unit. I'm not sure it is worth the hassle to end up with downgraded unit than what we purchased a year ago.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Disappointed175

Reviewed at

Worked pretty well... for a time. Worked quietly well except for the annoyingly squeaky wheels on bottom rack which appeared after first use and the sound never went away. Found it cleaned my dishes pretty well and the drying was mostly fine with only a little bit of residue. Then, after just 7 months, the drain pump stopped working and I was left with a pretty hunk of junk in my kitchen. Replacement parts and repairs were still under warranty but was then told during service repair that the Samsung-Certified technician who installed my dishwasher,did so incorrectly which apparently voided my warranty. The eggregious error? The drain hose was hung at 28" above the base instead of the recommended 30". No, not that the pump motor failed after just 7 months of use, the drain hose was hung 2 inches too low. The quoted cost to fix and replace parts was more than simply buying a new dishwasher, so that's what I did! And another brand of course! Never again, Samsung! Thanks for stealing my money :))))

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Typeets

Reviewed at

Bought it about 3 months ago. Nothing gets clean, most things have to be washed twice. I could not be more disappointed. Also the buttons on the top mean you cannot turn the dishwasher on with the front closed.

Bottom Line No, I would not recommend to a friend

Submitted a year ago
By Edarc

Reviewed at

Terrible machine, does not clean my dishes. The top rack is absolutely useless and even the second rack barely cleans. Samsung sent a tech out who said it works fine... it doesn't. Will never buy a Samsung dishwasher again

Bottom Line No, I would not recommend to a friend

Submitted a year ago
By Benoit_Laurin

Reviewed at

I bought 2 Samsung Dishwasher in 2 years and a half and they both doesn't work after 1 year and few months in. 1st one : Motor stopped working and Samsung said it was not under warranty. 2nd one : The power button doesn't work anymore. shut off the breaker and turn in back on. No sound, nothing the Dishwasher doesn't work anymore... 13 months of use.

Bottom Line No, I would not recommend to a friend